Reliable and trustworthy home care from caring professionals committed to excellence in care at home

Real Care Agency Ltd is a family owned home care agency. We are based locally and provide comprehensive around the clock home care throughout East Kilbride and the surrounding areas. The Company provides Quality home care and domiciliary services, and is committed to excellence in care at home.

The Company is a local care agency under the personal direction of a qualified, experienced and registered Social Worker.

All our staff undergo a full police check undertaken by Disclosure Scotland.  The Company participates in the PVG Scheme managed by Disclosure Scotland.  All Care Workers are carefully recruited taking into account both personal and work experience, qualifications, attitude and commitment of Care Workers.  Personal references are undertaken and staff have to undergo a rigorous selection process to ensure that they meet our high standards of home care.

Real Care Agency Ltd abides by the SSSC Code of Practice, we are approved by the local authority, and we are registered with the Care Inspectorate (SCSWIS).  As an organisation we adhere to ethical values and exacting standards of care.   Real Care Agency Ltd is an equal opportunities employer fully compliant with the Race Relations Act 1976 and the Sex Discrimination 1975.   Services are provided in accordance with client confidentiality at all times.  The Company believes that discrimination on the grounds of disability, race, culture, religion or beliefs is unacceptable. 

We employ local staff who are committed and experienced Care Workers who come from a range of age-groups and backgrounds.  Sensitivity is shown at all times and Care Workers are carefully matched in relation to service user`s wishes and their desire for privacy and respect.

Our home care services are available to individuals and groups who have a diverse range of care requirements. From meal preparation to medical issues, we can help make lives easier.

If you would like to know more or to talk to one of our team please contact us.

Why should you choose us for home care?

• Open to all people - no matter what level of help required
• All aspects of personal care covered
• 24/7 care if needed
• We have committed and experienced Care Workers
• Fully registered and insured
• Management of the Company are available to its staff and service-users on a daily basis
• The Company undertakes free home visits and designs care plans tailored to each individual`s needs
• A risk assessment is undertaken
• The Company has a comprehensive Service Quality Assurance programme in place
• Your views and experiences of all aspects of the service received are important  to us and we act upon feedback received
• The Company has a formal complaints procedure and we strive to resolve any issue to your satisfaction
• Services provided are in accordance with service user confidentiality, ethical caring and value base
   

Real Care Ltd. abides by the SSSC Code of Practice approved by the Local Authority and we are registered with the Care Inspectorate (SCSWIS).

If you would like to discuss all options and avenues further then contact us for a free home visit and assessment undertaken by professionally qualified staff.  We will be happy to provide assistance on a range of other services.